Delete your account
The Neighbor Times
If you can sign in
- Go to Settings → Danger Zone
- Type
DELETE MY ACCOUNTto confirm - Confirm it is you: type your current password — or, if you sign in with Google or Microsoft and have no TNT password, the email address of your account
- Your account is deleted immediately — there is no waiting period
If you cannot sign in
Email hello@theneighbortimes.com from the address on your account. We verify ownership and delete it within 30 days.
What is deleted
- Your account, name, email, phone number and ZIP code
- GENIE chats and memory, your journal, tasks, goals, notes and calendar
- Saved deadlines, events, documents and receipts you uploaded
- Group memberships, follows, interests, saved items and reading history
- Notification tokens for your devices
What stays — and why
Anything you published publicly — a neighborhood post, a comment, an event you added to the community calendar — stays on the site, but your name is removed from it.
- Point, credit and payment records stay, for accounting and tax.
- Messages you already sent stay with the people who got them, shown as “Former member”.
- Safety and moderation records, such as reports, stay.
- Backup copies are removed within 30 days.
Before you delete
You can download everything we hold about you first, as JSON or PDF — Settings → My data → Everything TNT keeps.
Questions? See our Privacy Policy or contact us.