Way2Go Card Portal Maintenance The Way2Go card portal will be unavailable Thursday, July 16 from 3 AM to 7 AM due to scheduled maintenance by the debit card provider. Customers may temporarily be unable to check balances during this time. PHISHING ALERT! Emails with the subject line “VEC Document – URGENT: Form F27 for Review” are fraudulent and were not sent by our organization, even if they appear to come from a VEC email address. Do not click links, open attachments, or respond to the message — delete it immediately.