Frequently Asked Questions Frequently Asked Questions Voter Registration & Elections 3- Voter Registration & ElectionsYou can now update your voter registration information online by clicking here or on the Online Voter Registration link on the main page of the Office of Elections & Voter Registration. Your information can also be updated by mailing or faxing a new voter registration application to the office. Additionally you can update your information on the back of your voter card and mail that to the office and we will process your change. Changes are typically processed within 10 business days and you will receive a new voter card in the mail.

Are you interested in running for office in Loudoun County? Learn more about qualifications, where to get information on filing requirements and deadlines, plus the forms and documents that will be needed. This section also contains information on campaign finance reporting and some general guidelines on campaign materials.Voter Registration & Elections

- The Electoral Board is responsible for recruiting, placing, and training Officers of Election for the 70 voting precincts in Loudoun County. We are privileged to work with hundreds of community-minded citizens who sacrifice their time and energy on Election Day to help us provide outstanding service to the county’s voters. We welcome anyone who is interested in joining our team.Voter Registration & Elections Transit Services - Commuter Bus Service 10

Transit Services - Commuter Bus ServiceEach bus is equipped with an electronic farebox that accepts the SmarTrip® cards. Value can be loaded onto the SmarTrip cards using 3 different methods: 1) Value can be added using credit / debit or cash at any Metrorail station. 2) Value can be added using credit or debit online at www.wmata.com. Adding value on-line can take up to three business days to be loaded onto the SmarTrip card. 3) Value can be added on the commuter buses using the farebox. Cash is the only option when loading value to on the bus. It is preferred that riders please use option 1 or 2 when loading value. Adding value on the bus can slow down boarding times significantly.

- Transit Services - Commuter Bus ServiceService changes related to weather, holidays, and road closures or detours can be found online at loudoun.gov/BusChanges. Riders can also register to receive emails. The Bus Biz email system is used to email future schedule changes or upcoming events. An example of information sent via Bus Biz is: "Next Tuesday is Veterans’ Day and the commuter buses will follow the holiday schedule."

Transit Services - Commuter Bus ServiceThe commuter coaches that are owned by Loudoun County have 12 rows of seats, 55 seats total. Each of the aisle seats are equipped with handles to accommodate standees. Since there are 12 rows of seats with handles, 12 additional riders are allowed to stand if they choose to voluntarily. If the bus is at capacity (55 seated and 12 standing), riders will need to wait for the next bus. If the last bus out of the city is full, riders can make a connection to the last Loudoun County Transit bus leaving the Ashburn or Loudoun Gateway Metro Stations.

- The Loudoun County Transit Commuter bus is public transportation and is available to everyone.Transit Services - Commuter Bus Service

Spill-proof drinks are allowed on the bus as well as snacks. The county does not allow the consumption of alcohol or smoking on the bus.Transit Services - Commuter Bus Service

- Transit Services - Commuter Bus ServicePersonal items left on a bus normally will remain on the same bus for 24 hours, and then the item will be turned over to Loudoun County staff. Certain items may be removed from the bus immediately at our discretion. All unclaimed items will be held for 30 days. After 30 days, the unclaimed items will be donated or thrown away. Passengers may call the county to check on the status of a lost item at 703-771-5665 or send an email. Any item not claimed within 24 hours may be picked up at the Loudoun County Department of General Services Transit Division. The office is located at 209 Gibson Street NW, Suite 100, in Leesburg.

Transit Services - Commuter Bus ServiceLoudoun County has a registration procedure for passengers wishing to place bicycles in the luggage bays of the commuter buses. We are all aware of heightened security in this region as well as the whole country relative to potential threats. The county has created this procedure to help alleviate some passenger uncertainty with bicycles being placed on the buses. This registration procedure provides a Bus on Board ID card for every rider who places a bicycle on the commuter buses. This ID card is issued to a rider once the Bike on Bus registration form has been completed and returned to the county. Riders display the ID card to the driver every time they put their bike on the bus. A Bike on Bus card is not needed on any local fixed route bus operating within Loudoun County. All vehicles are equipped with two bicycle racks on the front of the bus.

- Each park and ride lot has a specific number of legal parking places that are either marked with a bumper stop or are striped. All spaces in the park and ride lots are available on a first come, first served basis. If all of the legal spaces are full and you choose to park illegally, then you may be ticketed or towed at your expense.Transit Services - Commuter Bus Service Transit Services - Vanpooling 11- It is a group of seven to 15 individuals who travel to and from work in a shared passenger van, minivan or SUV. Vanpool members establish their own schedule and route.Transit Services - Vanpooling

Vanpool costs vary based on the type of vehicle selected and the number of miles traveled per month. In Loudoun County, the average price paid by vanpool members is $200 per month. Vanpool expenses can be paid with transportation fringe benefits as allowed by IRC Section 132(f).Transit Services - Vanpooling

- Members of the vanpool are responsible for the driving. Each vanpool needs at least two drivers from within their group. Third-party vanpool providers pre-screen the driving records of anyone who requests to drive the vehicle and have minimum age requirements for drivers.Transit Services - Vanpooling

Vanpools can be structured three different ways:Transit Services - Vanpooling- Third-party providers—Typically the third-party provider arranges for the vehicle, insurance, maintenance, emergency roadside assistance and billing. Providers take an active role in assisting commuters who are interested in forming or joining a vanpool.

  • Owner-operators—Individuals lease or purchase a van and operate it independently. Participants pay the owner a set monthly fee. All arrangements are coordinated by the individual owner.

  • Employers—Employers or a group of employers buy or lease vans for their employees’ commuting needs. Employers organize riders, insure and maintain the vehicles. The employer may charge a fee or subsidize the service. This type of arrangement would be publicized through an employer’s human resources department.

  • The vehicles range from crossovers and SUVs to minivans and full-sized vans. In order to qualify as a vanpool, the vehicle must be able to accommodate from seven to 15 adults, including the driver.Transit Services - Vanpooling

  • Area third-party vanpool providers include ABS Van Rentals, Green Line Commuter, Inc., Patriotic Advantures and Rideshare by Enterprise. While Loudoun County does not lease or operate vanpools, Loudoun County Commuter Services works closely with Vanpool Alliance and area vanpool providers to help facilitate vanpool formation.Transit Services - Vanpooling

  • Vanpool participants are able to pay for their commute using pre-tax and/or direct transportation benefits provided by their employers. Vanpools have more people to share the driving. And, those who vanpool save wear and tear on their own vehicles.Transit Services - Vanpooling

  • Transit Services - VanpoolingTo join a vanpool, begin by reaching out to third-party providers to find out if a van is already traveling to your destination. Sign up for ride-matching at commuterconnections.org and check out the bulletin board on the Commuter Connections website. Inquire about vanpooling with the HR department at your workplace. And, feel free to reach out to Loudoun County Transit and Commuter Services by email or by phone at 703-771-5665.

  • Transit Services - VanpoolingThe AdVantage self-insurance program is available in Virginia. The program is coordinated by the George Washington Regional Commission (GWRC), Virginia Department of Rail and Public Transportation and Division of Risk Management. More information from the state of Virginia is online here.

  • Transit Services - VanpoolingVanpool Alliance is a public-private partnership created to enhance commuter travel options through vanpooling, reduce traffic congestion, and improve air quality in the region. Participating vanpools in Northern Virginia receive $300 per month in exchange for providing important, ongoing information to Vanpool Alliance.

  • Transit Services - VanpoolingFor more information, send us an email with the subject line “Vanpool.” Or, call 703-771-5665 to speak directly with Loudoun County Transit and Commuter Services staff during regular business hours. Solid Waste Management - Business Recycling 8- Solid Waste Management - Business RecyclingYes. All businesses in the unincorporated areas of Loudoun County must separate at least one principle recyclable material (PRM) generated annually in the largest quantity. In multi-tenant commercial properties in which individual businesses do not manage their own solid waste, the principle recyclable material shall be determined on the basis of the property’s combined waste stream. The term "business" means a business, corporation, association, firm, partnership, joint stock company, county, city, town, governmental body, or any other legal entity. Recyclable material may not be disposed as trash, but must be deposited at a lawful recycling drop-off center, recycling facility, approved facility, or through a permitted solid waste collector that provides recycling services.

  • PRMs (principle recyclable materials) include paper, metals (except automobile bodies), plastics, glass, yard waste, wood, and textiles. The most common PRMs are white office paper, mixed paper, cardboard, and paperboard.Solid Waste Management - Business Recycling

  • If your solid waste collector is a major collector, they are required to include service to collect your recyclables provided your recyclables are white office paper, mixed paper or cardboard. Major collectors operate 4 or more vehicles and collect more than 2,000 tons of solid waste annually. View a list of Major Collectors and Recycling Collectors. This list can also be obtained from the Loudoun County Department of Planning and Zoning by calling 703-777-0246.Solid Waste Management - Business Recycling Please contact your current solid waste collector about establishing recycling services for your business if your PRM is white office paper, mixed paper, or cardboard.

  • Solid waste collectors are only required to collect and recycle source-separated office paper, mixed paper, and/or cardboard for recycling from businesses. Businesses with waste streams including some other PRM generated in greater quantity than paper, such as yard waste, arboreal waste, textiles, or bottles and cans, are still required to recycle that material regardless if their solid waste collector will provide the necessary recycling collection service.Solid Waste Management - Business Recycling There are local solid waste collectors that do provide curbside recycling service for items such as co-mingled recyclables including aluminum cans, steel cans, glass bottles and jars, and plastic bottles and jugs, as well as office paper / cardboard. Businesses that choose not to use curbside recycling services, or that may not have access to curbside service, are welcome to use the Loudoun County Recycling Drop-Off Centers to recycle glass bottles and jars, aluminum cans, steel cans, plastic bottles and jugs, and mixed paper including cardboard. The Loudoun County Solid Waste Management Facility, also known as the Loudoun County Landfill, accepts a variety of materials for recycling (fees apply) including scrap metal, yard waste, arboreal waste, tires, propane tanks, and refrigerated appliances. The facility also accepts other materials for recycling (at no charge) including used motor oil, antifreeze, automotive batteries, mixed paper, cardboard, and beverage / food / detergent bottles and cans.

  • It is the responsibility of the business owner, property owner or property manager to notify new tenants and/or employees within five days in writing of the mandatory recycling requirement, and no less frequently than annually thereafter.Solid Waste Management - Business Recycling

  • The written notification shall set forth the requirements and include:Solid Waste Management - Business Recycling- Source separation of recyclable material from the waste stream is mandatory for all tenants and employees

  • What material(s) will be recycled

  • How the recyclable material will be prepared

  • Any set-out requirements

  • Location of recycling containers

  • Prohibitions against contamination of source separated recyclable material

  • The collection schedule for recyclable material

  • Name and telephone number of a representative of the business or multiple resident facility whom the tenant or employee should contact with any questions

  • All businesses shall be responsible for ensuring its employees comply with the requirements for both the separation and proper disposal of recyclable materials.Solid Waste Management - Business Recycling

  • Solid Waste Management - Business RecyclingAny business that separates recyclable material from its solid waste stream and such source separated material is collected and transported by someone other than those currently permitted in Loudoun County is required to submit an annual recycling report to the Department of General Services by January 31 of each calendar year for the preceding year. Please contact the Department of General Services, Waste Management Division, by emailing [email protected] or calling 703-771-5552 for the annual reporting requirements and report form. If your waste collector is not currently permitted, please contact this office with the business name and telephone number of your waste collector. Solid Waste Management - Recycling Requirements 10- Yes. Loudoun County has had a mandatory recycling requirement in place since 1991 for both residents and businesses. New recycling requirements became effective January 1, 2003. These requirements make it mandatory for solid waste collectors to provide curbside recycling service to your home. Multifamily dwellings and apartment complexes will also receive recycling collection services.Solid Waste Management - Recycling Requirements

  • Residents are required to separate newspapers and magazines, container glass, metal and aluminum cans, and plastic beverage and detergent containers from household waste for recycling. Residents are also required to separate all of the above materials along with cardboard, paperboard, and yard waste, provided that the resident has contracted with a collector that provides recycling services for yard waste.Solid Waste Management - Recycling Requirements If you are not currently receiving curbside recycling collection you may take your recyclables to any of the county's recycling drop-off centers.

  • Curbside solid waste collection and recycling services in Loudoun County are provided by private solid waste collection firms through contracts with town governments and homeowners associations (HOAs) or by individual subscription.Solid Waste Management - Recycling Requirements

  • If you receive curbside recycling service, your collector is required to:Solid Waste Management - Recycling Requirements- Ensure that recyclables set out for collection are not mixed with trash

  • Ensure that recyclables set out for collection are not disposed of as trash

  • Provide you with a written statement of collection services

  • Provide you with guidelines for setting out trash and recyclables for collection

  • HOAs located outside of incorporated towns must comply with the county recycling requirements. Multi-family residential units and apartments must also comply with the county recycling requirements.Solid Waste Management - Recycling Requirements

  • Incorporated towns are sovereign entities in Loudoun County. Towns are expressly exempt from the county recycling requirements unless they choose to adopt the requirements in part or in whole. Towns may have specific requirements for residents. Contact your town office for more information.Solid Waste Management - Recycling Requirements

  • Major solid waste collectors (those operating four or more collection vehicles and/or collecting 2,000 tons or more per year) must provide curbside recycling collection services. If curbside collection is unavailable, deliver your recyclables to one of Loudoun's recycling drop-off centers. To determine if your collector is a major collector, you may contact the Loudoun County Department of Planning and Zoning at 703-777-0246.Solid Waste Management - Recycling Requirements

  • Residents living in apartments or condominiums outside the seven incorporated towns must also comply with the county recycling requirements. The county ordinance requires that apartment owners or managers are responsible for providing a recycling system to tenants. A recycling system may simply be a centrally located recycling collection point for bottles, cans, and paper.Solid Waste Management - Recycling Requirements Business owners, property owners or property managers are responsible for ensuring each living unit has access to a recyclables collection container or containers. Property owners or property managers are also responsible for notifying new tenants and/or employees in writing of the recycling requirement. This notification will be given at a minimum, yearly.

  • At a minimum, the notification will:Solid Waste Management - Recycling Requirements- Inform tenants that recycling is mandatory in Loudoun County

  • List materials which must be recycled

  • Describe how recyclable materials will be prepared

  • List any set-out requirements

  • Identify the location of recycling containers

  • Inform tenants that improper disposal of recyclables is prohibited

  • Provide the collection schedule for recyclable materials

  • List the name and telephone number of a representative of the business or facility who can be contacted with any questions

  • Recyclable materials will be set out separately from solid waste. Recyclable materials shall not be set out in plastic bags, nor shall plastic bags be deposited in recycling containers. Newspapers, magazines, and cardboard will be separated and not mixed with other materials. Glass, metal, and plastics can be mixed. Any yard waste to be recycled will be in brown paper bags or set out in reusable containers.Solid Waste Management - Recycling Requirements Sheriff's Office 1- Contact Information for the Loudoun County Sheriff:Sheriff's Office- The phone number for the administrative offices of the Loudoun County Sheriff is 703-777-0407.

  • The fax number is 703-771-5744.

  • The mailing address is 803 Sycolin Road, S.E., Mailstop #35, Leesburg, VA 20175

  • The website is http://sheriff.loudoun.gov.

Emergency Communications Center 12- At the Public Safety Answering Point (PSAP), the operator verifies the caller's location, determines the nature of the emergency, and decides which emergency response teams should be notified. The emergency dispatcher uses location informat